First Utility is known for putting its customers first. They are committed to their customers and it shows through their customer service. First Utility customers know that they will be provided with quality services at a reasonable rate. Staying a part of the First Utility family when moving has never been easier. Why remain a part of the First Utility family? The benefits are tremendous.
Dedicated specialist UK service centres ensure that a customer support agent is available to listen and to understand First Utility customers. They strive to provide easy to understand resolutions to all of their customers issues or queries the first time. Problems can be reported at any hour, but call during business hours to schedule a service transfer when moving home.
First Utility is the face and future of the new energy market. Not only do they continue to develop new technologies to lower energy consumption and put the power back in your hands, they are striving to make managing your utilities easier. By using their new smart meters, which will be available to all customers by 2020, you will no longer need to take manual readings. Meter readings will be sent automatically and this new tool will also be connected to their already useful online energy management system. Plus, First Utility customers already enjoy access to the money saving tool, full of tips and suggestions to help you become more energy efficient, My Energy.
When you are moving home, make sure that First Utility makes the move too. It has never been easier to report a transfer than by using their home move team service. Step by step instructions from their customer service agents will help you get set up. All you need is your name, the date you moved, and a meter reading.
Transferring to a home already supplied by First Utility? One call and that’s all it takes to easily transfer service. Simply call between the hours of 8am and 8pm Monday through Friday and a representative can help you out. Calls are also accepted Saturday from 9 am to 4 pm for your convenience as well. All that is needed is your name and contact details, the meter readings, and the date you moved in. It couldn’t get easier than that.
Want to make the switch to First Utility? Compare the competitive tariffs and chose the one that’s right for you, enter your post code to start the switch and submit the form. They can even now take customers with a prepayment meter; call to find out more. Take control of your utilities now with First Utility. Whether making the switch or moving home, they have specialists ready to meet your needs. All it takes is a call.